You can report comments about how the website works or the quality of our service by email at info@playzaalix.com.
Every report is assessed individually. We'll respond within a maximum of 14 business days of receiving the complaint.
Governing law
Anything not covered in this document is governed by Australian law, including the relevant provisions of the Privacy Act.
Changes to the terms
Play Zaal reserves the right to change these terms to keep them in line with current legal requirements or changes in how the business operates. The current version is always available on this page. Continued use of the website after an update constitutes acceptance of the new terms.
- Games room and gaming tables: Tables in various sizes, an extensive collection of board games and advice on setup. See the Games Room page for details.
- Private poker lounge: Card play on-site, intro evenings and club nights in a refined setting. More details in the Poker Lounge section.
- On-site hospitality: Drinks and small dishes for members and guests — see the Café & Drinks Menu.
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- Care of the equipment: The equipment in the room — tables, games and accessories — must be used with care. Deliberate damage leads to full liability.
- Sporting behaviour: Composed, respectful behaviour is expected at the poker tables. Harassing fellow players or dealers leads to immediate suspension of membership.
- Prohibited aids: Digital aids, unauthorised recordings and disruptive electronics are not permitted in the private play area.
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